Australia:  Orders under $250: $10 | Orders over $250: Free

Sent via Aus Post Express or DHL Express (allow 3 to 10 days)

US & NZ:  $29 via DHL Express or Aus Post express (5 to 10 business days)

Rest of world:  $39 via DHL Express  (5 to 10 business days)

View our full Delivery policy: https://hazelandfolk.com/pages/shipping

Orders sent to countries other than Australia will be sent Delivered Duties Unpaid.

Full priced items: Customers are eligible for a refund or an exchange on their purchases for change of mind if a return is initiated within 14 days of delivery of their order.

Sale items: Any item with an 11% or more discount applied to their full price including promotional codes. For sale items, customers are eligible for an exchange or credit note (valid for 3 years) on their purchases for change of mind if their return is initiated within 14 days of delivery of their order.

To initiate a return, please email hello@hazelandfolk.com for a Returns Form. 

All returns are to be sent to our Gold Coast, Australia returns address provided on our Returns Form. 

View our full Returns Policy: https://hazelandfolk.com/pages/returns  

Gentle cold machine wash or hand wash with all of our pieces.

If using a washing machine, place your item in a laundry bag, especially if the item has ties or straps.

No tumble dry. Hang items in shade, out of direct sunlight.

Items made from a crinkle based fabric may become a little more crinkled after a cool wash. To relax the fabric, simply hand steam to expand the crinkle or wear the item for a little bit and your body warmth will relax the crinkle.

All pieces are sent pre-washed in cool water, dried in natural air, and steamed again right before we send it to you.

We use gentle dyes & eco inks on our items. Please do not spot rub stains or use harsh detergents on our pieces.

Please email us at hello@hazelandfolk.com if you need any further care instructions. We are passionate about fabric and love to help keep your pieces in their best condition.